How To Grow Your Fasion Brand

How To Grow Your Fasion Brand

In order to move forward, you need to look back, see what's worked, what didn't (+ why) + what you could improve on. You should have some sort of tracking system, where you can compare information + review. Or, if you're like me, you'll have many systems in place that allow you to review data. If you don't, start something immediately! Data tracking doesn't have to be fancy, but many websites offer advanced analytics to help with online traffic + information about your customers. If your platform doesn't have this, Google Analytics is a free + powerful tool you could use. You should of course have information on sales + as well as tracking the product + value, you should add extra information such as customer location, referral, how much they've bought from you, etc. I do this in Excel. The other thing I do is keep track of any feedback I've received from customers, good or bad. This stuff is gold! Again, I use a simple Excel sheet to keep track of these. So, what should you look for in the data?

• Patterns in sales, for example, identify which styles, colours + sizes were most popular. Dig deeper here, don't take numbers at face value, what I mean is understand any factors that may have contributed to the results. For instance, if usually your bestselling size is a Large, but there's a particular style that sold best in size S, look into why this is. Could it be that the style wasn't fitted properly so that people had to go down a size, or perhaps that style isn't as flattering on a fuller figure.

• Requests for similar things. You do have to take customer feedback with a pinch of salt, as you can't always please everyone, but if you notice patterns in feedback that you receive from customers this is definittely something worth looking at in depth. For example, do you get requests for different lengths, sizes, colours? Or when customers return items, what reason do they give is there a problem with the fit, quality, colour?

• A really important part of any product based business + growing the profitability, is increasing your average transaction value (ATV)  + average transaction units (ATU). ATV is how much each customer spends on average. The higher the better, of course. ATU is how many items a customer buys from you in one purchase. If typically a customer is only buying one thing from you, you need to look at ways to increase this, usually by offering add on products. Does your product offering compliment each other as an outfit? Do you offer extra items, for instance a necklace to go with your top, or scarf to go with your coat? If not, chances are you're missing out on sales.